Each Voucher is redeemable once only with purchase made on https://www.senq.com.my/.
Voucher validity is only for 30 days, starting from the day the voucher is sent via email.
Vouchers are not redeemable and not refundable for cash.
Vouchers are only able to redeem for Smartphone, Laptop, Tablets and Smartwatch categories in https://www.senq.com.my/.
Upon choosing senQ Voucher, you are unable to revert to any other offerings that were given prior to you on SmartExchange App.
Combining with other vouchers is not possible.
Voucher codes are only valid for a one-time purchase only.
Only 1 voucher/voucher code can be used per transaction.
Voucher code must be entered at order summary page, at coupon code section.
senQ and SmartExchange reserves the right, at its discretion, to change, modify, add or remove any or part of these Terms & Conditions at any time without prior notice.
senQ and SmartExchange reserves the right to cancel or modify your order or revoke the use of voucher code, where the vouchers are used in the following circumstances:
Fraud or an unauthorized or illegal transaction is suspected or conducted
Voucher abuse, including the use of multiple accounts or multiple checkouts associated with the same customer or group of customers
Vouchers used in bad faith (resold vouchers, or use of orders made and intended for resale)
Unless stated otherwise, vouchers or other promotional discounts are not valid in conjunction with any other on-going promotional programs, offers or discounts, with the exception of pre-discounted products in https://www.senq.com.my/.
Trade in and purchase item value total worth RM2000 and below get RM50 worth of S-Coin Cashback.
Trade in and purchase item value total worth in between RM2001 to RM3999 get worth of RM100 S-Coin Cashback.
Trade in and purchase item value total worth RM4000 and above get worth of RM200 S-Coin Cashback.
Additional terms and conditions (for example, duration, discount amount and products covered) will govern the use and redemption of those vouchers in addition to these terms.
The value of the voucher will be deducted from the total purchase value. Any outstanding difference between the voucher and the amount of the purchase must be paid by customer(s).
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